Multi-award-winning Premium Letting Agents in Glasgow


making renting better

Find a Property to Rent in Glasgow

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Landlords

If you’d like an agent to manage your Glasgow property but don’t know who to trust, then perhaps we can help.  As well as having an excellent reputation for delivering, we guarantee that you won’t be disappointed via our three-part pledge.  As award-winning Glasgow letting agents, we are dedicated to making renting better with our premium property management service.

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Letting Agent Glasgow

Our Team

We do everything we can to make sure our team are fulfilled and supported in their work.  Everyone is consulted on major decisions.  The environment is collegiate, with unlimited opportunities for learning and development.  The business has been accredited at PLATINUM standard by Investors in People.  As a landlord or tenant, you’ll notice the impact that such an environment has on customer service in every interaction with our business.  Our team members are consistently friendly, open, professional, and helpful.

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Tenants

It’s no coincidence that the majority of our excellent reviews are from tenants.  As we pioneer our mission to make renting better, our tenants are the first to notice.  We understand that while we provide a service to our landlords, we provide homes for our tenants.  We want to make sure they feel happy and secure in their homes.

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Letting agent in Glasgow - happy tenants

Letting Agents in the West End of Glasgow

The premium letting agent for discerning landlords in the Glasgow area

Western Lettings is an ARLA licensed, multi-award winning independent letting agent in the West End of Glasgow.  Ever since our business was established in 2008 our objective has been to continue specialising in letting and managing property without becoming side-tracked by other ventures, such as property sales and development.

By focusing on one thing, we can invest in people and infrastructure with a long-term strategy.  Our culture is one of continuous improvement with tiny changes being implemented almost every day.  Team members plan their own training.  We leverage technology where we see the most juice, adopting it as our friend but not our master.  Everything underpins our never-ending quest to make renting better.

Whether you are a landlord looking to rent your property with a letting agent in Glasgow or a tenant who’d like to register with us, we’d like to hear from you.  You’ll find our service to be straight-forward, professional, and friendly.

letting agents in Glasgow
Western Lettings Glasgow Letting Agents
Excellent
Based on 302 reviews
I contract cleaning services to Western Lettings and have found them a great company to work with. The job system is easy to understand and the staff are friendly and professional. Always on hand to answer any questions and no issues surrounding invoicing, payments etc………Hope to continue working alongside Western Lettings for the foreseeable future!
Western Lettings was super helpful throughout my tenancy. Super professional to deal with, clear communication with lots of notice for any checks required and helpful if any issues arose with the property. Problems were promptly and efficiently dealt with. I would recommend them to any potential tenant.
Western Lettings are the most professional and efficient letting agent I’ve experienced. After staying in a property with them for over 4 years it is easy to see how much they strive to put their tenants first and offer endless support through any circumstance. Their communication, systems and processes are wonderful making it simple and easy to raise maintenance requests - which are always dealt with effectively.

All the staff I have dealt with have been super professional, however a special thanks must go to India, the property manager. She has always been available to deal with any queries or problems, in a friendly and quick manner. As the tenancy ended she was super with handling the move out, keeping us well informed and making it a seamless process from start to finish.

I would highly recommend Western as they put their tenants first and have processes in place for every scenario, making life simple. Thank-you again!
We stayed in a property for 6 years which Western Lettings managed for over half of this tenancy. Throughout they were excellent - so easy to deal with. Their communication is excellent and staff are very friendly and professional.

They have great systems in place for maintenance and addressed all maintenance concerns in a timely and efficient manner through the online portal with no hassle. This is way above the standard I have seen from other letting agents in Glasgow.

We had one hiccup with Western Lettings close to when they began their management of the property. I do not mention this to criticise them in any way, but to highlight their reactive way in addressing this issue and ensuring nothing like that happened again. No one is perfect and mistakes do happen but the way Western Lettings handled and resolved the situation showed their excellent professionalism and the standards they aim to manage properties. Furthermore, this shows how much they value their tenants and strive to keep a strong relationship with them as well as constantly striving to perfect their processes and procedures.

India was an excellent property manager and was very professional and friendly at all visits and in all correspondence. She was very helpful during the move out process and had our deposit back with us within a week!

I would highly recommend this letting agent to any tenant looking to rent as they are miles ahead of their peers in property management.
Zoe Walton from Western Lettings was such an incredible support throughout my entire tenancy, she was always so attentive of our needs and always supportive whenever we had any issues! Thank you Zoe!
They have the highest standard of professionalism from the initial set up, dealing with tenants and ensuring all controls / certifications are carried out. They deliver fast with the best interest of both the tenant and landlord. A special shout out to Harry who made everything easy for me as a first time landlord
I lived abroad and they made the whole process of moving so easy and stress free. They were incredibly helpful and would recommend them to anyone in a heartbeat!
Great team to work with - always friendly, reliable and easy to deal with. One of the better agencies I’ve worked with. 😊
Mixed experience, reliable in some areas, lacking in others
As a landlord, I've had a very mixed experience. Focusing on 5 keys areas I care about:

1. Tenant Sourcing & Vetting
This has been the weakest area. Tenant searches take too long, often stretching into months (70 days in average), and it doesn't seem like the property is actively being marketed. It feels like not much effort is being made.

2. Rent Collection & Financial Management
No complaints here. Rent is collected reliably, and the online system is easy to use for tracking payments and accessing statements. It's been smooth.

3. Maintenance & Repairs
Some expenses feel avoidable, like sending a handyman multiple times instead of resolving issues in one visit. They often use their in-house handyman, and it sometimes feels more about profit than practicality. However, scheduled maintenance is done properly.

4. Legal Compliance & Documentation
This area is handled well. Certifications and documentation are always up to date, which gives peace of mind and reflects good professionalism.

5. Communication & Transparency
Responses are timely and professional. Communication is steady and courteous, which I appreciate, but there's room for more initiative.

In summary, be prepared to lose 2-3 months rent per property per tenancy, however once tenanted everything is great.
I lived in a property managed by Western Lettings for over five years and I can confidently report that they looked after things in an exemplary way over the whole of that time. They are responsive, prompt and always helpful.

“We’re proud of the amazing reviews from our tenants.  It’s where everything starts”
– Jack Gallagher, Western Lettings founder

Don’t take our word for it, check out the reviews that we have received to hear what genuine people think of us.