Multi-award-winning Premium Letting Agents in Glasgow


making renting better

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Landlords

If you’d like an agent to manage your Glasgow property but don’t know who to trust, then perhaps we can help.  As well as having an excellent reputation for delivering, we guarantee that you won’t be disappointed via our three-part pledge.  As award-winning Glasgow letting agents, we are dedicated to making renting better with our premium property management service.

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Letting Agent Glasgow

Our Team

We do everything we can to make sure our team are fulfilled and supported in their work.  Everyone is consulted on major decisions.  The environment is collegiate, with unlimited opportunities for learning and development.  The business has been accredited at PLATINUM standard by Investors in People.  As a landlord or tenant, you’ll notice the impact that such an environment has on customer service in every interaction with our business.  Our team members are consistently friendly, open, professional, and helpful.

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Tenants

It’s no coincidence that the majority of our excellent reviews are from tenants.  As we pioneer our mission to make renting better, our tenants are the first to notice.  We understand that while we provide a service to our landlords, we provide homes for our tenants.  We want to make sure they feel happy and secure in their homes.

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Letting agent in Glasgow - happy tenants

Letting Agents in the West End of Glasgow

The premium letting agent for discerning landlords in the Glasgow area

Western Lettings is an ARLA licensed, multi-award winning independent letting agent in the West End of Glasgow.  Ever since our business was established in 2008 our objective has been to continue specialising in letting and managing property without becoming side-tracked by other ventures, such as property sales and development.

By focusing on one thing, we can invest in people and infrastructure with a long-term strategy.  Our culture is one of continuous improvement with tiny changes being implemented almost every day.  Team members plan their own training.  We leverage technology where we see the most juice, adopting it as our friend but not our master.  Everything underpins our never-ending quest to make renting better.

Whether you are a landlord looking to rent your property with a letting agent in Glasgow or a tenant who’d like to register with us, we’d like to hear from you.  You’ll find our service to be straight-forward, professional, and friendly.

letting agents in Glasgow
Yvonne C.Yvonne C. ★★★★★ We have been working with Western Letting for over a year now and have found them to be extremely proficient and professional at all times.Joseph R.Joseph R. ★★★★★ Always communicated very well, and always answered the phone.,Any issues we had they were speedy to rectify.April HApril H ★★★★★ Good response time, helpful and communicative. Jim who came to fix some maintenance issues was also great. Would recommend!Mark Slorance G.Mark Slorance G. ★★★★★ I had a fantastic experience dealing with Western Lettings; they were extremely cooperative and professional, particularly their staff member Mark Coll, who was simply outstanding and extremely patient and helpful while managing my properties.Response from the ownerThanks very much for your great review. Your comments are very much appeciated! 🙂 Christopher M.Christopher M. ★★★★★ Mark is great! Always keeps us informed of any issues and is extremely professional. Western Lettings make sure I have a clear breakdown and make sure we receive prompt payment.Response from the ownerThanks for your review, Christopher. Your feedback is very much appreciated! 🙂 Lynsey S.Lynsey S. ★★★★★ The team at Western Lettings are excellent, with particular credit to Mark. We normally let out our flat privately but decided to go through a letting agent this time. Western Lettings offered us a complete package. Their team are wonderful, communication is excellent, the process is stress free and our flat feels in safe hands with them. They have found us a lovely tenant who we hope will stay in our flat for a long time. Thank you!Response from the ownerThank you, Lynsey, for your 5* review and we are delighted that you are having a great experience with us! 🙂 Marika M.Marika M. ★★★★★ 10/10 best agency I ever dealt with as a tenant. All the processes were smooth and communication from the whole team is impeccable. All very professional, helpful and friendly.Response from the ownerThank you Marika for your great review. Wishing you both all the best in your new home. 🙂 Denis S.Denis S. ★★★★★ Western Lettings have done an amazing job of letting my flat. I still can't believe that within three weeks of getting in touch, the flat was occupied.Every member of staff with whom I was in contact was so friendly, helpful and super efficient and every email or enquiry was dealt with straight away.I would thoroughly recommend Western Lettings to anyone whether letting or rentingResponse from the ownerHi Denis, thanks for the great review! We look forward to working with you moving forward. 🙂 Prithvi N.Prithvi N. ★★★★★ We had a great experience with western lettings. Highly recommended.Response from the ownerThank you for your review, all the best to you and your family in your new home. 🙂 Emma H.Emma H. ★★★★★ Great letting agents, look out for both tenant and landlord and never had an issue getting stuff fixedResponse from the ownerThanks for your lovely review Emma, all the best in your new home! 🙂 Brother J.Brother J. ★★★★★ I had a wonderful experience dealing with Western Lettings they were very cooperative and professional especially their staff member India she was simply amazing and very reassuring and helpful. I wanted to rent out a property i recently acquired in Glasgow and they were very assistive in responding to my e mails promptly.Response from the ownerThank you for your great review! Linda L.Linda L. ★★★★★ Western Lettings managed our property for many years until we decided to sell. During that time their service proved invaluable to us and we simply can’t thank them enough. Special thanks to Kirsty who guided and supported us through a tough year.Western Lettings provided excellent service throughout. Nothing has been too much trouble - which was essential to us as we live a long way away from our rented property. They are very professional in their dealings whilst being very friendly, approachable and efficient. Lovely to work with.Response from the ownerHi Linda, thank you for your lovely review and kind words. It has been great working with you over the years, and I hope all goes well with the sale. Kind regards, Kirsty Roz D.Roz D. ★★★★★ We have been tenants of Western Lettings for nearly 10 years. All maintenance issues and requests were quickly responded to and resolved.If you are looking for a letting agent, we would thoroughly recommend Western Lettings.Response from the ownerHi Roz, thanks for your lovely review. I hope you are all settling into your new home and we wish you all the best for the future. Ian M.Ian M. ★★★★★ Western Lettings have exceeded my expectations in all facets of their business. They made the process of changing from another agent seamless. If you want a personable, professional service-look no further than West Let. .Response from the ownerHi Ian, thank you for your great review. AlexAlex ★★★★★ as a tenant, they have been such a great letting agency. I’ve only been in my flat for 2 weeks and they have already done more for me than my last landlord did in 2 years. Super quick responses, super helpful, had one issue when i moved in and it was sorted within 48 hours no fuss. If your a student or professional looking to let in the west end absolutely look for western lettingsResponse from the ownerHi Alex, thank you for your lovely review. We are glad to hear you are settling into your new home. 🙂 kathleen F.kathleen F. ★★★★★ I've been dealing with western lettings for several years now. Wonderful company to deal with, always on the ball with maintenance issues, payments and compliance. The staff are all knowledgeable, friendly and helpful. I would highly recommend.Response from the ownerWe greatly appreciate the review Kathleen, it is a pleasure to work with Fitch Electrical. Gas Assured S.Gas Assured S. ★★★★★ We have worked alongside Western Letting’s now for a number of years & it has been an absolute pleasure, the service & professionalism they provide is amongst the best we have worked with, we really feel privileged to be working with such an astute organisation, the rental’s are some of the best maintained properties we attend. Thanks for everything your team do for us & look forward to working with you for many years to come.Stephen DunneDirectorGas Assured Scotland Ltd.Response from the ownerHi Stephen, thank you very much for the lovely review. It is great to work alongside you. Scott M.Scott M. ★★★★★ We are a contractor carrying out repairs on behalf of western Lettings and we can honestly say they are amazing to work alongside. All of the staff are always pleasant and so helpful.Their properties are always well maintained and their tenants are always clear about why we are attending and what is needing done.We couldn’t pick out anyone individually for praise as they are all equally fantastic to deal with, which we have found is very rare for a business of their size.We carry out work for a lot of big letting agents throughout Scotland and western Lettings are one of the best to work alongside.Response from the ownerHi Scott, many thanks for the great review. Hazel P.Hazel P. ★★★★★ I've let my flat out for 14 years with western lettings,they have been excellent agents for me .All staff super helpful.Do not hesitate to use this company, you'll not get better.Response from the ownerHi Hazel,Thank you for your lovely review, it has been great working with you. Wishing you all the best in the future!Kind regards,Kirsty Marcela K.Marcela K. ★★★★★ The Property Management department at Western Lettings, under the guidance of Matt, has truly left a lasting positive impression. Matt and his team have demonstrated an impressive level of expertise, consistently showcasing their knowledge, responsiveness, and utmost professionalism. Working with them has been an absolute pleasure.Response from the ownerThank you for the lovely review Marcela, it is greatly appreciated. Steve M.Steve M. ★★★★★ I had one flat, managed by Western Lettings, which lasted almost 6 years. I never felt having the one flat, that I was treated any different to a person having many properties. The whole experience was excellent. All the staff were happy to help with any requests. Problems were dealt and communication between me and the tenant through the staff was prompt and professional. I would recommend Western Lettings to anyone looking to rent out a propertyResponse from the ownerThank you for the fantastic review, Steve! We are glad to hear you were happy with our service. Nikhil N.Nikhil N. ★★★★★ ★★★★★ Special thanks to KIRSTY and SARAH!!! What an excellent service they've provided as our letting agent!! Their expertise, responsiveness, and professionalism have made our rental experience seamless and enjoyable. Their portal to report complaints works seamlessly, moreover they get it fixed promptly.House leaving process was also seamless, unlike other landlords/letting agents who put unnecessary charges/fees and try to steal your safe deposits, Western Lettings did not charge me for cleaning fees. However we left the house in well condition.Response from the ownerHi Nikhil,Thank you so much for your lovely review. Wishing you and your family all the best in the future.Kirsty Fraser B.Fraser B. ★★★★☆ As a new landlord, I wanted to make sure I chose the right letting agency to represent me. I'm happy with the values Western Lettings have displayed in the first few months.The process of setting up the property and securing tenants was made straightforward and they communicated well throughout.There was only a slight hiccup with being double billed for the cleaning fee, which took a little time to resolve. A maintenance issue was also raised by the tenants, which I'm waiting to see quotes from their chosen contractor for.So far I have every faith they will resolve the maintenance issue to a high standard deserving of the 5th starKavan B.Kavan B. ★★★★★ I've been using Western Lettings for over a year now and I'm so glad I chose them.Exceptionally high standards in terms of professionalism and customer service.They always respond to emails within about ten minutes and phone calls are always answered.I wish more companies had their ethos and standards.I honestly can't fault them.It's a small price to pay so I can sleep easier and not worry about my property.Many thanks to the team and their great leader, Jack.TarynTaryn ★★★★★ I rented with Western during the pandemic and they were great and always respond quickly.sandrine C.sandrine C. ★★★★★ An extremely professional agency, trustful and always willing to help its tenants.L TL T ★★★★★ Responsive, polite, efficient, trustworthy. I cannot rate Western Lettings highly enough. As a landlord, I have been very satisfied with their services and grateful when they have organised repairs, gas checks etc for reasonable fees.Martin S.Martin S. ★★★★★ Excellent letting agents. They deliver on everything they promise. Flawless.Response from the ownerThank you Martin for such a great review! Amanda W.Amanda W. ★★★★★ Great agents! Very helpful...nothing a problem...lovely to deal with. Swift responses to any queries...excellent experience. And a lovely flat...thank you!Response from the ownerThank you for your 5 star review Amanda, all the best in your new property. Viswanath J.Viswanath J. ★★★★★ Western Lettings were out Letting Agents for nearly 5 years. Through the whole period, they were very professional. They were good and prompt in addressing any request. Highly recommend their service.Response from the ownerThank you very much, Viswanath. We wish you all the best in your new home. Nora P.Nora P. ★★★★★ Professional and friendly staff. Very efficient to answer any issues I've had. Best agency I have rented from.Response from the ownerThank you very much, Nora. It was always lovely speaking to you and we wish you the best. Beth SBeth S ★★★★★ Western Lettings were our letting agents for nearly 3 years (as tenants) and we have had an excellent experience with them. They are always quick to reply to any queries or issues and we always received friendly and professional service. They were extremely helpful throughout our tenancy including when we'd informed them of our intention to move out. Highly recommend them as agents. Thanks!Response from the ownerThank you for your great review, Beth. Wishing you both the best in your new home. Andrew F.Andrew F. ★★★★★ Great service and communication, maintenance issues of the property was sorted whenever we reported it through the system and had zero interactions with the landlord as the agents dealt with everything. Would recommend using western lettings to anyone.Response from the ownerThank you for your great review, Andrew. All the best to you and Ryan in your new home. Johanna L.Johanna L. ★★★★★ Rented from Western Lettings for just over a year and have had a good experience. They are fast at responding and good at getting things fixed. The flat was clean when I moved in, and they didn't try and screw me out of my deposit. Matt has been very helpful throughout.Response from the ownerThank you Johanna for your lovely review. We wish you all the best in your new property. carol D.carol D. ★★★★★ Western Lettings have been great from start to finish. We have had various rentals over the years with different agents and Western have been the best. Friendly and helpful staff and very responsive when the inevitable house repairs crop up.Our boiler broke at Chrismas time and Matt went the extra mile to get it fixed asap for us.Highly recommended!Response from the ownerThank you so much Carol, for your fabulous review. We wish you all the best with your future endeavours. Struan B.Struan B. ★★★★★ Jack has kindly spent time with me as a fellow letting agent, explaining how his system/team works - they are trained to the highest level and offer high levels of service to their tenants and landlords. No wonder they win the top letting agent awards. A first class outfit in every sense. Highly recommend to anyone looking to let their property or look for a property in the Glasgow area.Response from the ownerMany thanks for your kind words Struan. As you know, I'm a great believer in collaboration. We can all learn from each other and it was a real pleasure to share ideas about how we can improve our service to clients.Jack Barbara T.Barbara T. ★★★★☆ I enjoyed my experience with Western Lettings, especially since I interacted with the property manager Kirsty McMillan. She was always there to listen, help, and try to fix whatever problem (minor or major) I encountered. Great experience, highly recommended Letting agency to find a home in Glasgow.Response from the ownerThank you very much Barbara for your wonderful review. We wish you all the best in your new property. David R.David R. ★★☆☆☆ Their website is misleading.They say their company is in the west end of Glasgow.I’ve checked on Google maps.They’re actually in Port Dundas which is North Side of Glasgow.I’m surprised how they could get that wrong.Response from the ownerMany thanks for taking the time to review our company, David. Could I ask you to let me know where on our website it says that we are in the West End of Glasgow? I can’t find anything, but I’d be happy to review any content which you consider to be mis-leading. Although our office was in the West End for 12 years, during Covid we moved three miles to Craighall Business Park. The new location is more convenient for the motorway and has plenty of on-site parking. Commute times are shorter, and we are not clogging up residential streets with our cars. Although our office has moved, around 85% of our managed properties are in the West End or City Centre. js_loader

“We’re proud of the amazing reviews from our tenants.  It’s where everything starts”
– Jack Gallagher, Western Lettings founder

Don’t take our word for it, check out the reviews that we have received to hear what genuine people think of us.