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Reservation Deposit

If you have viewed a property and would like to apply for the tenancy, you must pay a reservation deposit before proceeding to the tenant referencing stage.

A reservation deposit is essentially a rent payment made in advance to demonstrate your commitment to the tenancy. The amount paid will be deducted from your first rent payment at the start of the tenancy. We normally ask for a reservation deposit of £300, though it may be more if the property is being reserved for a long period or if it commands an above average rent. When your reservation deposit is paid we will send a receipt showing the balance due prior to the start of your tenancy.

If your application for the tenancy is rejected for any reason you will receive a full refund to your bank account.


Tenant Referencing

Western Lettings does not carry out tenant referencing. You are free to provide your own references or to instruct a third party referencing agency to obtain them on your behalf. We can provide details of an external company to carry out the checks and they will charge each tenant applicant a fee of £48. When the referencing process is complete we will receive their report and get in touch with you.

Moving In

Following receipt of suitable references we will liaise with you to arrange a check-in date. The balance of the first month’s rent and the security deposit must be received by us prior to the check-in date. In general, we will meet you at the property and sign the tenancy agreement. All tenants listed on the agreement must be present at the check-in. We will run through operation of the heating controls and other appliances and take meter readings. We will then contact the utility providers and the council tax office to inform them that you are the new residents. Approximately one week after your check-in you will receive welcome packs from the utility providers.

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