5 stars. Defintely one of top 3 letting agents in Glasgow. I‘ve been with Western Lettings for almost a year now and I am very pleased that I have chosen them. The company is well managed and organised for every nitty-gritty. I like the fact that they put the photo of each letting agent at the end of email. Prompt, professional, and good customer service.My property manager Tom is very responsible and reliable, always there and ready to help, from my initial application to flat maintance from time to time till now. Also, Catherine is always there to help and response.I highly recommend Westernlettings to anyone who is looking for renting a property in Glasgow.
20:48 30 Nov 21
Moving in was as straight forward as ever. They have a fully automated digital service, making all processes a breeze. Extremely helpful with anything you might need. This is one of the best estate agents around.
Christine Mcnally - The P.
14:23 23 Nov 21
We've dealt with a few estate agents/letting agents in our time and Western Lettings is by far the most responsive and friendly. Nothing has been too much trouble for them. Particularly our dealings with Catherine, who has been nothing but professional and helpful! The check in process, inventory and tenancy agreement has been easy to do online, the inventory being very thorough.
20:55 01 Nov 21
Very friendly staff, so efficiet and helpful.Quick response, sorting out any issues to their best.Excellent service, Great communication.
10:53 13 Oct 21
I highly recommend Western Lettings - every matter was handled swiftly and professionally, and it was always easy to get in touch with them.A great experience overall.
23:35 08 Oct 21
Great experience renting through Western Lettings. All of the staff are so friendly and helpful and are always quick with a response to any queries. Moving out of the property was made easy and I received confirmation my deposit would be released within hours. I Would highly recommend Western Lettings to anyone.
19:37 08 Oct 21
I was pleased with their service and value to me as a landlord before but tonight they’ve gone above and beyond to help me with access into my property when we were caught in a key issue! Contacted the out of hours service and within 2hrs all was sorted. Jack went back to the office to sort.
10:19 15 Sep 21
We only rented from them for about 6 months, but they were attentive and responded to emails within 12 hours. They follow through with what they said they would and we felt confident with having them as our letting agent. I would highly recommend.
10:38 05 Sep 21
I rented with Western Lettings for the last 3-4 months of a 7.5~ month stay in Glasgow from January 1st 2021.The landlord (which was also lovely and responsive) switched over to them for a while before letting us know he chose to sell the flat but this was communicated effectively by him and the agency and they went above and beyond to make the stay and moving as easy as possible!Many thanks especially to Tom, for all his care into our tenancy, responsiveness and professionalism! Delighted to say if the opportunity arises again that I would love to be in touch with the agency in the future in Glasgow!Lastly, thanks for the help in other correspondence with Emily & Catherine, and in sorting the final paperwork details as well to Sandra & Lauren. Saved some more time when moving to my new place!All the best and stay safe guys, and thank you again for everything :)
13:56 30 Aug 21
Emily and Matt and the team at Western Lettings were just wonderful throughout the whole process. They were so helpful and professional, and kept us updated every step of the way - which really helped to take the stress out of applying to rent a flat.They are an outstanding team of genuine lovely people! Absolutely the best agency we have come across! We will choose them in the future when we have a flat to let. We highly recommend Western Lettings!