I moved to Western Lettings last year after a poor experience with another agency and have found the service provided by the company to be exemplary. The staff are without exception friendly, efficient and highly professional and the IT systems are outstanding, providing instant access to inspection reports, invoices and compliance certificates. My tenants have also expressed their appreciation for the service provided to them and I consider the company to be setting the benchmark for the highest standards in service to both property owners and tenants. Very highly recommended!
18:40 22 Sep 20
Very professional and thorough with documentation. Left little to worry about.
18:12 11 Sep 20
Generally very understanding and helpful, willing to explain anything without making you feel daft for asking.
15:29 01 Sep 20
We had an excellent experience with Western Lettings. They are very professional, quick to respond to emails and accommodating to any requests. Moving out of our current flat has been a smooth and easy process.
18:09 29 Aug 20
Beautiful pocket near West Kilbride. Overlooks Arran and Little Cumbrae. Old castle was one of the first Christian sites in Scotland
21:24 27 Aug 20
Super professional and trustworthy, simply one of not many those days. I would highly recommend this Agency.
19:38 18 Aug 20
All our queries were addressed and issues with the rented flat solved quickly. Professional, responsive environment.
16:43 14 Aug 20
After a bout of letting agencies not taking us seriously, purposefully delaying to reply and outright ignoring us (due to age) it was a breath of fresh air to be able to deal with Western Lettings who just couldn't have been more professional.We've had instant communication from them on nearly every email sent which is just amazing (and seems to be a common theme with other reviews) and very detailed + personable responses. The process couldn't have been easier from start to finish and we're collecting the keys in a couple days which will have meant this was sorted in near under a week, outstanding.As a younger letter, aged 20, but with strong finances, it's just nice to be taken seriously and treated professionally. Really look forward to our time with WL and a big thanks to Sarah who's been awesome at answering every question we'd had so far!
19:23 11 Jul 20
Western Lettings is the most professional letting agency in Scotland I have ever rented property from. A lot of correspondence was made through emails, which was great for me. All issues during tenancy sorted straight away. End of tenancy was also smooth, I received my deposit back 3 days after I left property! Wow! I highly recommend Western Lettings to anyone who are looking for properties to let in Glasgow!
19:10 06 Jul 20
We were tenants with Western Lettings and as the others reviews, we can confirm they are very professional and always helpful. Excellent communication and they fixed things quickly. We were really satisfied from the beginning of our tenancy to the end.