Absolutely awful experience. I have been renting in the UK for over 10 years and I have never had such a bad experience with any state agents. I saw myself in the situation were the landlord had to come back to the property after 4 months of me moving in, and I had to leave within 28 days. The worst wasn't the fact that I had to move out with such short notice, but was the lack of assistance and sympathy from this agents. From day one, they have been uninterested and unhelpful. I don't want to have anything to do with this company ever again. Thanks for nothing.
Ross M.
14:02 05 May 22
With many years experience in the property industry, I have encountered many letting agents over the years both occasionally good and more often very very bad, but none have come close to the exceptional level of service I have received - as a landlord - from Catherine, Sandra, Jack and the rest of the team at Western. Best decision I made was when I put all my properties into Westerns care a few years back and I would highly recommend that both experienced and new landlords do the same. Always amazing and unequalled service. Top notch..all round. 👌👏
Calum B.
15:09 21 Apr 22
Always a pleasure to deal with anyone from the Western Lettings Team, from instant responses to emails & friendly, professional service.
Murray R.
14:05 28 Mar 22
Fantastic from start to finish. Connor and Kirsty were very helpful throughout our tenancy.
Michele H.
14:01 16 Mar 22
Excellent service from contract to end of lease every time I use Western Lettings. Good quality properties managed well with any issue being promptly addressed and resolved quickly. Most staff are pleasant to deal with. Matt and Tom always professional and efficient - thank you.
Atul K.
11:25 22 Feb 22
I had wonderful experience with Western letting. Being a new bee in glasgow, This agency provided on time, hassle free service during my tenancy.
NGF F
20:37 17 Feb 22
I am sure this is a good company if you are a tenant but as a landlord they do not look after best interests. Really disappointed and wasting a lot of our money.
Julie M.
14:37 16 Feb 22
Western Lettings are an excellent letting agency. The service is professional, efficient and communication is first class. You are always able to get through to speak to a letting agent and they are quick to respond to any questions. Highly recommend!
Emily L.
18:57 01 Feb 22
We rented a flat off of Western Lettings last year and they were fantastic all through the process. They have always been very quick at responding to emails and were at end of the phone if we needed anything.The washing machine broke 2 weeks after moving in and they got someone out to look at it, and ultimately replace it quickly.We were a bit nervous when we moved out as there are so many horror stories of letting agents being difficult with deposits. But they appreciated how clean we had left the flat and refunded us the full amount.I would be very happy to recommend them to anyone looking for a flat in Glasgow.
Nicky O B.
21:13 27 Jan 22
Have rented properties in Glasgow for 8 years and Western lettings were by far the most friendly and professional letting service we used. Always quick to deal with any issues and every agent we had communication with was friendly and helpful.
