Terms & Conditions

  1. Introduction

    1. These terms and conditions shall govern your use of our website.
    2. By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

  2. Copyright notice

    1. Copyright (c) 2026 Western Lettings Ltd.
    2. Subject to the express provisions of these terms and conditions:
      1. we, together with our licensors, own and control all copyright and other intellectual property rights in our website and the material on our website; and
      2. all copyright and other intellectual property rights in our website and the material on our website are reserved.

  3. Permission to use website

    1. You may:
      1. view pages from our website in a web browser;
      2. download pages from our website for caching in a web browser;
      3. print pages from our website for your own personal and non-commercial use, providing that such printing is not systematic or excessive;
      4. stream audio and video files from our website using the media player on our website; and
      5. use our website services by means of a web browser, subject to the other provisions of these terms and conditions.
    2. Except as expressly permitted by these terms and conditions, you must not download any material from our website or save any such material to your computer.
    3. You may only use our website for your own personal and business purposes.
    4. Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.
    5. Unless you own or control the relevant rights in the material, you must not:
      1. republish material from our website;
      2. sell, rent or sub-license material from our website;
      3. exploit material from our website for a commercial purpose; or
      4. redistribute material from our website.
    6. We reserve the right to suspend or restrict access to our website, or to areas of our website, at our discretion.
    7. Any rights not expressly granted in these terms and conditions are reserved.
    8. Certain areas, services or features of our website may require registration, login credentials or account access.
    9. You are responsible for maintaining the confidentiality of any login credentials associated with your use of our website.

  4. Feeds

    1. Our website may make RSS, Atom or other syndicated feeds available.
    2. You may access our feeds using compatible software or services.
    3. Unless expressly permitted in writing, you must not republish, redistribute or commercially exploit content made available through our feeds.
    4. We may suspend or discontinue our feeds at any time without notice.

  5. Downloadable content

    1. We may make brochures, guides, documents and other downloadable materials available on our website.
    2. Unless otherwise stated, downloadable content is provided for your own internal business or personal use only.
    3. You must not edit, amend or remove any copyright notices, legal notices or branding from downloadable materials.
    4. All intellectual property rights in downloadable materials remain vested in us or our licensors.

  6. Misuse of website

    1. You must not:
      1. use our website in any way that causes, or may cause, damage to the website or impairment of the performance, availability, accessibility, integrity or security of the website;
      2. use our website in any way that is unlawful, illegal, fraudulent or harmful;
      3. hack or otherwise tamper with our website;
      4. probe, scan or test the vulnerability of our website without permission;
      5. circumvent any authentication or security systems or processes relating to our website;
      6. knowingly introduce viruses, malware or other malicious software to our website;
      7. conduct any systematic or automated data collection activities, including scraping, data mining, data extraction or data harvesting, on or in relation to our website without our express written consent;
      8. access or otherwise interact with our website using any automated means, except for legitimate search engine indexing;
      9. use data collected from our website for direct marketing activity including email marketing, SMS marketing, telemarketing or direct mailing; or
      10. do anything that interferes with the normal use of our website.
    2. You must ensure that all information supplied through our website is true, accurate, current, complete and non-misleading.

  7. Testimonials

    1. This section governs testimonials, reviews and feedback submitted to us through our website, by email or otherwise.
    2. By submitting a testimonial, review or feedback, you grant to us a non-exclusive, worldwide, royalty-free licence to use, reproduce, edit and publish that content for marketing and promotional purposes.
    3. We may publish, together with any testimonial or review, your name, business name, job title or company logo where supplied.
    4. We reserve the right to edit testimonials or reviews for length, spelling, grammar or clarity, provided that the overall meaning is not materially altered.

  8. Recruitment

    1. We may publish advertisements for job opportunities on our website.
    2. We reserve the right to update or withdraw job advertisements and related information at any time.
    3. Submission of an application does not guarantee employment, an interview or further communication.
    4. Information submitted as part of a job application will be handled in accordance with our Privacy & Cookies Policy.

  9. Information submitted through our website

    1. In these terms and conditions, “your content” means information, materials or files submitted to us through our website or otherwise provided to us in connection with our website, including enquiries, valuation requests, maintenance or repair requests, property-related communications, newsletter subscriptions, testimonial submissions, recruitment applications and uploaded files.
    2. You grant to us a non-exclusive, royalty-free licence to store, process and use your content for the purposes of:
      1. responding to enquiries;
      2. providing requested information or services;
      3. administering property-related requests and communications;
      4. administering recruitment applications;
      5. administering newsletter subscriptions requested by you; and
      6. operating, improving and protecting our website and business.
    3. We may remove, disregard or delete content or submissions where we reasonably believe they breach these terms and conditions or may expose us to legal, regulatory or security risks.

  10. Rules about your content

    1. Your content must not:
      1. be illegal or unlawful;
      2. infringe any person's intellectual property rights, privacy rights or other legal rights;
      3. be defamatory, obscene, offensive, abusive, fraudulent or misleading;
      4. contain malicious software or harmful code;
      5. constitute spam; or
      6. give rise to legal action against any person.
    2. You warrant that your content complies with these terms and conditions.

  11. Report abuse

    1. If you become aware of unlawful material or activity on our website, please let us know.
    2. You may report any concerns using the contact details published on our website.

  12. Information and website content

    1. The information published on our website is provided for general informational purposes only.
    2. Whilst we make reasonable efforts to ensure that information published on our website is accurate and up to date, we make no guarantees regarding its completeness, accuracy or currency.
    3. Property descriptions, photographs, floorplans, rental values, availability and related information published on our website may change without notice and should not be relied upon as statements of fact.
    4. Information published on our website should not be regarded as professional, financial, legal, surveying, valuation or technical advice.
    5. You should obtain appropriate professional or specialist advice before taking, or refraining from taking, any action based on information published on our website.
    6. Nothing on our website constitutes a contractual offer capable of acceptance.

  13. Website availability and warranties

    1. Our website is provided on an “as available” basis.
    2. We do not guarantee that our website will always be available or operate without interruption.
    3. Access to our website may be suspended temporarily and without notice in the case of maintenance, system failure, repair or for reasons beyond our reasonable control.
    4. We reserve the right to alter, suspend or discontinue any aspect of our website at any time.
    5. To the maximum extent permitted by applicable law, we exclude all representations and warranties relating to our website and the use of our website.
    6. Whilst we take reasonable precautions in relation to website security, we do not guarantee that our website will be secure or free from bugs, viruses or malicious code.
    7. You are responsible for ensuring that any devices used to access our website are protected by appropriate security and antivirus software.

  14. Limitations and exclusions of liability

    1. Nothing in these terms and conditions will:
      1. limit or exclude any liability for death or personal injury resulting from negligence;
      2. limit or exclude any liability for fraud or fraudulent misrepresentation; or
      3. limit or exclude any liabilities in any way that is not permitted under applicable law.
    2. To the extent permitted by law, we will not be liable for any loss or damage arising from your use of, or reliance upon, our website or the information published on our website.
    3. We will not be liable for any indirect, special or consequential loss.
    4. We will not be liable for any business losses, including loss of profits, revenue, contracts, anticipated savings, goodwill or commercial opportunities.
    5. We will not be liable for any loss or corruption of data, databases or software.
    6. We will not be liable for losses arising out of events beyond our reasonable control.

  15. Third party websites

    1. Our website may include links to third party websites.
    2. External links are provided for convenience and informational purposes only.
    3. Our website may incorporate content, software or services provided by third parties.
    4. We have no control over third party websites, content or services and, subject to Section 14.1, accept no responsibility for them or for any loss or damage that may arise from your use of them.

  16. Trade marks

    1. Third party trade marks and service marks displayed on our website are the property of their respective owners.
    2. Unless expressly stated otherwise, we are not affiliated with, endorsed by or associated with any third party trade mark holder.

  17. Variation

    1. We may revise these terms and conditions from time to time.
    2. Revised terms and conditions shall apply from the date of publication on our website.

  18. Assignment

    1. We may assign, transfer, sub-contract or otherwise deal with our rights and obligations under these terms and conditions.
    2. You may not assign, transfer or otherwise deal with your rights or obligations under these terms and conditions without our prior written consent.

  19. No waiver

    1. No failure or delay by us in exercising any right under these terms and conditions shall operate as a waiver of that right.

  20. Severability

    1. If any provision of these terms and conditions is determined to be unlawful or unenforceable, the remaining provisions shall continue in effect.
    2. If part of any unlawful or unenforceable provision could be made lawful or enforceable by deleting part of it, that part shall be deemed deleted and the remainder shall continue in effect.

  21. Third party rights

    1. These terms and conditions are for our benefit and your benefit and are not intended to benefit or be enforceable by any third party.

  22. Entire agreement

    1. Subject to Section 14.1, these terms and conditions, together with our Privacy & Cookies Policy, shall constitute the entire agreement between you and us in relation to your use of our website.

  23. Law and jurisdiction

    1. These terms and conditions shall be governed by and construed in accordance with Scottish law.
    2. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Scotland.

  24. Our details

    1. This website is owned and operated by Western Lettings Ltd.
    2. We are registered in Scotland under company number SC344154.
    3. Our principal place of business is Suite 5, Platinum House, Craighall Business Park, 23 Eagle Street, Glasgow, G4 9XA.
    4. Our Letting Agent Registration Number is LARN1804001.
    5. You can contact us by post, to the address above, by telephone on 0141 357 0436, by email at [email protected] or using any contact methods or enquiry facilities published on our website.