Reviews and Testimonials

This is what our landlords and tenants say about working with us.

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What People Are Saying About Us

Independent Google Reviews

Willy O.
Their service has been excellent throughout. Before working with them, I rented from two private landlords directly and also used another letting agent, but Western Letting has been the best experience by far. They have been professional, helpful, and quick to respond whenever I’ve needed support.

I would happily recommend them.
Brother J.
I had a wonderful experience dealing with Western Lettings they were very cooperative and professional especially their manager Sandra Munro she spent a good deal of time sifting through a number of buy to let prospects and gave me very crucial professional advise on which would be the best. The service I have received from this company had been second to none and I would highly recommend them.
Michael B.
The entire team at Western Lettings have always been there for me as a tenant, even from the booking of the first viewing. Ive lived in my home for over 2 years now and the team have always been kind, attentive, and available for any kind of issue to get a prompt resolution. Not only have they helped me through the process from day one, but have made the experience hassle free and convenient.

Thanks to the whole team for your continued support!
Antony Maxwell F.
I had an excellent experience with Western lettings. Their service was too good and I’m fully satisfied with the way everything was handled. The team was very professional, friendly, and helpful throughout the whole process. Communication was clear and smooth, and they made everything simple and stress-free. The welcome box was a lovely surprise and a very thoughtful touch. I would highly recommend their services to anyone looking for a reliable and supportive letting agent.
IG
Spot on , first time every time , competent , transparent , trustworthy , they take over all the hussle and provide excellent service and peace of mind ....real peace of mind - being their clients
Arlene G.
Very helpful team. Made our move in as seamless as possible and were very responsive by email if we had any questions
Callum L.
Friendly and professional staff at Western Lettings who handle any issues or tenant concerns quickly and efficiently
Matthew D.
Western Lettings are always attentive to any issues on the rare occasions they do rise and promptly resolve the issue. Additionally they are very non-intrusive and rarely request access other than for routine inspections. I Would recommend going with them for future lettings as I don't have a negative comment to make (which is rare for me).
Emir E.
I’ve had a fantastic experience with Western Lettings. From start to finish, everything was handled in a professional and friendly manner. The whole process of securing my flat was smooth, transparent, and stress-free.

A special thank you to Mark, who went above and beyond to make the experience seamless. He was approachable, responsive, and always happy to answer any questions I had, which really made a difference.

I would highly recommend Western Lettings to anyone looking for a reliable and supportive letting agency. Thanks again to Mark and the team for making the move such a positive experience!
Gabriel B.
Excellent experience; prompt and informative service made for a smooth move-in, while comprehensive information sheets ensured no difficulties using the property and its amenities (e.g. how appliances work).
Property was accurate to the virtual viewing and all details were upfront. Easiest and least-hassle experience I've had with a letting agent upon move-in.
Katarina S.
As a tenant, I had the best experience with Western Lettings. The staff were professional and always helpful, and any issues we raised were dealt with efficiently.
Sami M.
Western Lettings was very helpful when I was searching for a flat, and were efficient in processing prospective tenants and applications. Lucy especially was incredibly patient and supportive with the process, and was a huge help in answering all my questions and providing prompt updates!
Katrina K.
First class service. I let out my property for a year with Western and had nothing but positive experiences and engagement with the team. The post-tenancy clean left my oven sparkling like new. A very efficient, transparent and professional business.
Gonzalo C.
All the renting process was clear and transparent. All the questions before and after the moving were addressed rapidly. Would trust them again.
dorota P.
Declan Sweeney is an absolute professional! He arrived on time, quickly assessed the issue (even gathering crucial information from us), and delivered outstanding service. He not only fixed the problem efficiently but also provided valuable advice on preventing future occurrences and what to do if it ever reappears. Highly recommend!
Jillian S.
I contract cleaning services to Western Lettings and have found them a great company to work with. The job system is easy to understand and the staff are friendly and professional. Always on hand to answer any questions and no issues surrounding invoicing, payments etc………Hope to continue working alongside Western Lettings for the foreseeable future!

Our Landlord Pledge

We understand that the industry we’re in has a reputational issue and our mission is to make renting better. Here are just a few of the ways in which we guarantee we will do that.

With our guarantees in place, you don’t need to worry about two of the most common bugbears with letting agents: poor communication and mistakes.

If we mess up, we mop up

If we make an error that results in a financial loss for you, we will make good the loss as well as compensate you for the hassle.

We guarantee to answer your call within six rings

Our calls are automatically routed to voicemail after six rings. If you call us and we fail to answer before your call goes to voicemail, we will refund one months’ management fee.

We guarantee to respond to your emails on the same day

If you send us an email before 4:30pm on a business day you will receive a response on the same day. If we fail to respond, we will refund one months’ management fee.

Ready to be Our Next 5-Star Review?

Take the first step towards stress-free letting today. Book a no-obligation consultation with our team, and we’ll create a personalised letting plan for your property.

Let’s make your journey as a landlord smooth, simple, and successful.