Making Renting Better – For our team.
It may sound hackneyed, but our team means everything to our business. It’s simple really. If people are nurtured and cared for, they are more likely to be happy and enthusiastic in their work, which means they will take excellent care of our clients.
Everyone on the team is provided with a supportive and trusting environment and encouraged to develop to their full potential. There are regular one-to-ones with senior management. After basic competencies are in place, individuals are given a great deal of autonomy in the training they choose to pursue. So long as it relates to our business of managing rental property, almost anything is up for grabs. People take courses in subjects as diverse as law, technology, management, leadership, business and photography, as well as many others.
The result is clear to see. You’ll notice the enthusiasm in every interaction. We’ve won a string of industry awards and we’re the only estate or letting agency in Scotland to have been assessed at Gold level by Investors in People. Only one other agency in the UK has achieved Gold.
Meet our Team
Jack Gallagher (MARLA)
Since founding Western Lettings in 2008, Jack’s areas of special interest have been systems and technology. He holds postgraduate degrees in nuclear physics and macroeconomics.
Sandra Munro (MARLA)
Caroline’s special area of interest is training and development and she has championed our Investors in People initiative. Passionate about the issue of sustainability, she took the business Carbon Neutral in 2020. Caroline holds a postgraduate degree in medical science.
Catherine McNab (MARLA)
Letting Team Leader
Thomas Baxter (MARLA)
Matthew Mouat (MARLA)
As well as his property management function, Matt looks after all property compliance and manages our fleet of cars. One of his targets is to transition the fleet to all-electric by the end of 2021.
Sarah O'Riordan (MARLA)
Connor Benson (MARLA)