Meet the team

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About us, and our approach to property management.

We believe our strength flows from a small set of core values which we hold dear.  At our heart is integrity, without which no business is sustainable.  Beyond that, we attach great importance to training and education.  Each member of the team has a personal development plan, which starts with the SCQF Level 6 Award in Residential Letting & Property Management.  After achieving the level 6 award, team members are encouraged to identify areas that they would like to specialize in.

Next comes focus.  Our landlord clients want us to provide the best property management  service possible.  As we strive to achieve that, we don’t allow ourselves to become distracted by related business ventures, such as property sales, factoring, development, sourcing, insurance or finance.  Our motto is Do One Thing Well.  We embrace the concept of continuous improvement, making small changes each day to enhance our service.

Meet our Team

Jack Gallagher (MARLA)


A veteran landlord with a background in IT and investment banking. Always willing to lend an ear and provide counsel. Founded Western Lettings in 2008.

Sandra Munro (MARLA)

Office Manager

Versatile. Sandra is a fully qualified Property Manager who manages our office on a day to day basis, meets with new Landlords and deals with all of our accounts.

Caroline Baxter

Company Secretary

Diligent. Caroline implements our regulations and arranges staff team bonding events.

Catherine McNab (MARLA)

Letting Team Leader

Dynamic. Catherine looks after the daily diary for the lettings team. Professional and creative, she deals with new clients and photography.

Thomas Baxter (MARLA)

Property Manager

Energetic. Thomas is as efficient as they come and is our in house inventory clerk. He also produces our virtual tours for our new properties.

Emily Duff

Property Manager

Energetic. Emily is our newest vibrant member of staff. Fresh out of university, Emily brings a welcome wealth of knowledge in Law and is working her way towards her level 5 qualification.

Matthew Mouat (MARLA)

Property Manager

Ambitious. Matthew is responsible for day to day viewings, inspections and also creates virtual tours for new properties.

Sarah O'Riordan (MARLA)

Property Manager

Organized. Sarah is responsible for scheduling all property inspections.

Connor Benson (MARLA)

Property Manager

Eager. Connor carries out day to day viewings and inspections.
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