The people behind your property management. Meet the Western Lettings team
Skilled, experienced and invested in exceptional Glasgow property management.
Qualified and professional
Every property manager holds MARLA status or is working towards it.
Consistent and committed
Property managers that know your property, its history and you.
Invested in people
We treat our team well so they treat your property well.
Your property deserves the very best people looking after it
Western Lettings has been managing rental properties in Glasgow since 2008 and in that time we've built a team that stays, develops and genuinely cares about our landlords and tenants. Every person here is supported, trained and given the autonomy to grow. The result is a team that knows what it's doing and takes pride in doing it well. Â We were the first letting or estate agency in the UK to achieve Platinum status with Investors in People - the highest level of assessment available. That's not a badge we put on the wall. It's how we run the business. And you'll notice that difference in who and how your property is managed.
Leadership
Jack Gallagher
Director
Caroline Baxter
Director
Compliance & Operations
Matthew Mouat MARLA
Compliance & Maintance Manager
Kirsty McMillan MARLA
Lettings Team Leader
Property Management Team
Mark Coll MARLA
Property Manager
Harry Ferguson MARLA
Property Manager
Lucas Brightey MARLA
Property Manager
Zoe Walton MARLA
Property Manager
Lucy Taylor
Property Manager
Amy Cunningham
Property Manager
Daniel Moore
Property Manager
Mazda Khareghat
Property Manager
Josh Gordon
Property Manager
Skye Trotter MARLA
Property Manager
Linda Eadie
Inventory Clerk
Maintenance
Jim Granger
Maintenance Technician
Declan Sweeney
Heating Engineer
Tony Kirkpatrick
Maintenance Technician
Keith Stirton
Electrician
An absolutely superb letting agents in Glasgow. My experience with them has been faultless - from my initial enquiry through to getting tenants in to the flat. Every team member has been polite and courteous, always offering their expert advice along with way. Thoroughly recommend!
Already with another agent?
Switching letting agents is simpler than you think - and we handle the entire process, including notifying your outgoing agent. Find out how it works.
Renting through Western Lettings?
We manage both sides of every tenancy with the same care. If you’re a tenant with questions about renting through us, here’s where to start.
Ready to get started?
Here's how straightforward letting a property in Glasgow can be...
1. Have a conversation
Book a call or get an instant rental valuation. You'll speak to someone from this team - not a call centre, not a junior who'll pass you on.
2. We take it from here
Your dedicated property manager handles everything - marketing, compliance, tenants, maintenance, rent. All of it documented.
3. Rest easy
Your property is in the hands of people who know what they're doing. You'll hear from us when something needs your attention.
As a tenant trying to view a property, I was greeted with an AI Receptionist which didn’t understand me or understand the answers to the questions it was giving me. It resulted me not even physically being able to get through until my second or third attempt. Thankfully they removed this AI however arguably made it worse to contact them.
Now as a tenant trying to view, you’re told to put a note of interest online then it hangs up on you, which is all well and good however when you’re discussing an application you’ve submitted online or a prebooked appointment, you’re scunnered as you cannot get through to them.
As an example, I received a call to discuss a property, the gent left me a voicemail to call them back, but I cannot, and couldn’t make it. But couldn’t get in touch to reschedule?
I have given 2 stars as staff I spoke to are genuinely lovely, however these practises and systems are a reflection of a company that doesn’t want to speak to potential tenants and deliberately make it hard to do business.
Hire a receptionist and train them to qualify customers instead of binning them.
Quick to respond to any issues/queries we have, really friendly and professional team (thank you Mark!)
Always quick to quell any worries when they arise.
It's rare you get such a good team of landlord and estate agent these days, but here we are!
Thank you again for letting us rent with you!
Your Glasgow property deserves people who know what they're doing and stick around long enough to prove it
A high staff turnover means a new face every few months who doesn't know your property, doesn't know its history and is still learning the job. That's not bad luck - it's what happens when a business doesn't invest in its people.
The team on this page has been built deliberately, developed continuously and they stay for the long term. That's what your property gets when you let with Western Lettings. If you’re ready to join over 1200 other landlords experiencing this difference for themselves – get in touch with our team.
